One Calm Reply That Shifted an Entire Workplace
**The One Calm Reply That Shifted an Entire Workplace** The email hit everyone’s inbox at 8:42 a.m. By 8:43, the office felt different. You know the kind of message I mean—the kind that’s technically professional but emotionally loaded. Polite words sharpened into weapons. A request disguised as an accusation. A CC list long enough to … Read more